Privacy Policies

At the core of our values lies a commitment to transparency and authenticity. We are dedicated to walking you through the entire diagnostic process, offering clear explanations of each evaluation required. Subsequent to these comprehensive assessments, we will unveil your condition and formulate a tailored treatment approach. This plan will not only encompass in-clinic procedures but also incorporate corrective exercises, along with an estimated timeline for your anticipated progress.

If there’s a need for more in-depth exploration, rest assured, we’re here to link you up with the right expert. Our network is wide-reaching, and we’ve built meaningful connections with a variety of healthcare partners who prioritize patients.

Information Collection
We are committed to collecting information through ethical and lawful means, ensuring that we only gather the essential data relevant to the services and treatments provided at MyoFitness.

Appointment Policies
At MyoFitness, we kindly request a minimum of 24 hours’ notice for cancellations or rescheduling of appointments. Failure to attend a scheduled appointment will result in a $60 cancellation fee. It’s important to note that patients who have missed appointments will need to make an upfront payment of $60 to reschedule or secure future appointments.

In cases where patients arrive late for appointments, we may need to shorten the treatment duration to prevent inconvenience to other scheduled patients.

Appointment Confirmation
To streamline our scheduling process, all patients will receive both a text message and an email 24 hours prior to their appointment. Kindly confirm your appointment upon receiving the text message. If confirmation is not received, we will contact you by phone. Appointments that remain unconfirmed will unfortunately be subject to cancellation.

New Patient Requirements
For new patients, it’s essential to book a standard appointment for the initial consultation. We recommend setting aside an additional 10 minutes before the scheduled initial consultation time.

Payment Methods
We kindly request that all payments are settled at the time the service is provided. We accept various forms of payment including cash, EFTPOS, and credit cards. Patients can claim health fund rebates during their consultation by presenting their private health card. In the event that the health card is not presented, the full payment of $60 will be required, and reimbursement can be sought using the provided receipt.

The information we request from you is used for the purposes defined. We will seek your consent before using the information for purposes beyond the scope of the posted Privacy Statement. Under no circumstances do we sell patient lists or other personal information to third parties.

During your initial consultation we will begin with a conversation about your medical history including previous injuries and health conditions, your lifestyle habits including activities, environment and diet as well as about your existing pain and condition. The more information we gain from you, the better we’ll understand your pain and formulate an effective treatment plan.

The initial consultation also involves a Physical Examination which will include:

  • Range of Motion Testing
  • Postural Assessment
  • Neurological Testing
  • Active Palpation
  • Passive Palpation
The information we get from the physical examination plus the information you give us during the initial conversation will give us enough information to formulate a treatment plan which will outline the treatment services we will do for you as well as corrective exercises you will need to do at home. We will then thoroughly explain the treatment plan to you to ensure you understand your diagnosis and have a clear understanding of the road map to your recovering.
 
If we need further investigation into your condition, your Myotherapist will contact the appropriate person to look into your condition before your next appointment. You will also be informed beforehand if such action is taken.

Treatment may involve a combination of the following techniques:

  • Hands on myofascial release (Myotherapy)
  • Trigger Point Therapy
  • Dry needling
  • Muscle stretching
  • TENS therapy (if necessary)
  • Postural corrective exercises
  • Hot and Cold Therapy
  • Cupping
  • Shockwave

Please remember to bring/ email us any medical scans your might have

  • X-Ray
  • MRI
  • CAT scans
  • Blood tests
  • A list of your current medications.
  • Any other results you’ve gotten from doctors or other practitioners
  • You don’t need a referral letter but if you do have a referral letter please bring it.

Private health rebate can be claim via HICAPS in the clinic. Please bring your Private health card.

Please provide at least 24 hours notice of cancellations to MyoFitness. Non-attendance to a scheduled appointment will incur a 50% cancellation fee.

Please contact us on 9028 4087 if you would like to reschedule your appointment.

  • April 19, 2021