MyoFitness – Appointment & Cancellation Policy

We require at least 24 hours’ notice for any appointment cancellation or rescheduling.

No-shows or cancellations made within 6 hours of your appointment will incur an $80 fee.

Rescheduling or cancelling between 6 and 23 hours of your appointment will incur a $60 fee.

A late cancellation is considered anything less than 24 hours’ notice. This policy is in place to ensure that if you’re unable to attend, someone else has the opportunity to take your place. We appreciate your understanding and respect for our time, as we do for yours.

If you arrive late, we may need to shorten your session to avoid running into the next appointment. Full fees still apply.

New clients must book a standard appointment for their initial consultation. Please arrive 10 minutes early to allow time for forms and discussion.

We’ll send a text and email reminder 24 hours before your appointment. Please confirm your booking via text.

If we don’t receive a response, we’ll attempt to call. Unconfirmed appointments may be cancelled.

Payment is required at the time of service. We accept EFTPOS, credit cards, and cash.

If you’d like to claim a private health rebate, please bring your health fund card.

If your card isn’t available, full payment will be charged, and you can claim back with the receipt.

All client information is collected lawfully and ethically. We only gather what’s necessary to provide safe, effective, and appropriate care.